State Farm® Insurance Agent Scott Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terri Rawlings
April 22, 2026
"Jennifer in Scott’s office was very helpful when I called about a delay on a claim. She followed up with me when she said she would and was extremely helpful."
Charles King
April 17, 2026
"Great representative answer my questions very knowledgeable. Made me feel wanted."
"Brittany really enjoyed working with you to write your insurance policies. Thanks for giving us the opportunity to help you!"
Scott Dinges
March 31, 2026
"Great people and great service"
"Scott, thanks for trusting us to insure you and your family. And thanks for the 5 star review!"
Pam Nichols
March 31, 2026
"I’ve been with State Farm’s since 2004. I gave no complaints. They have been good to us. Handles are claims promptly with no questions. Great customer service"
Heather DeMoss
March 26, 2026
"Casey recently assisted me with getting my elderly parents moved from another agency. Not only did she save them a good deal of money but also increased their coverages. What’s not to love - lower premiums, increased coverage. It’s a win-win. Casey (and the entire staff at the agency) were professional, clear, SUPER helpful and, most of all, patient. I highly encourage anyone thinking about making a change to their current insurance products to give these folks a call. Truly, you have nothing to lose. It costs you nothing but a minuscule amount of time to allow them to provide a quote to you. In my opinion, it’s totally worth it to both save money and deal with real humans who are extremely responsive to communications and sincerely care about addressing your insurance needs."
"Thanks for the kind words, Heather! We take great responsibility in the service we provide to our customers. Casey is awesome at what she does! Our entire team loves being able to offer affordable insurance and exceptional customer service. "
Tara Aloi
March 25, 2026
"As always Brittany was a joy to deal with and she had the insurance switch over immediately and we saved over $20 from our previous monthly payment."
"Tara, we are so happy you had a great experience! Brittany is amazing at what she does and how she treats our customers. Thanks for giving us the opportunity to provide insurance services to you and your family."
Terri Payez
March 25, 2026
"Asked for a copy of my car insurance got it right away. Brittany was very nice and got the information to me right away."
"Terri, thanks for the five-star review! Brittany is definitely the best! We are lucky to have her working on behalf of all our customers."
Raelene Bond
March 20, 2026
"They are always available when I call office and are very knowledgeable, friendly and helpful. Any claim is always resolved quickly. My windshield was cracked when a rock hit it while driving. I called the office and they started the claim and I had the appointment scheduled within the hour. I have both home and auto insurance with them and highly recommend them."
"We can't thank you enough for the kind words and the five star review. Our goal each and every day is to make our customer's experience an enjoyable one anytime they need our help."
Kemp Bidwell
March 3, 2026
"State Farm has been an incredible insurance company. They have wonderful customer service. They have always been understandable and easy to work with as well as having excellent rates. Highly recommend."
"We greatly appreciate your review! Our team strives every day to make the experience an easy and seamless one for our customers."
Jade Higgins
March 3, 2026
"Great customer service and the cheapest car insurance I can find for my area."
"Jade, thank you for the kind review. We take pride in helping our customers every single day!"
Ted Lemasters
February 26, 2026
"Scott Smith and all of his office staff is always there and willing to help us with anything.we ask. All of the staff is very committed and very resourceful. I would recommend his office to anyone."
"Thanks for the kind words, Ted. We hope to make your experience an enjoyable one whenever you need our help."
Deborah Mccauley
February 26, 2026
"My Insurance Company is, State Farm , The Bridgeport, WV Office, and The whole team is Awesome!!!We had a House Fire and State Farm was there from the Begining of my claim to the very end. They are all very caring people and know the business from start to finish. I really Appreciated all the help and kindness they all shown and I would recommend them to anyone! 😊👍"
"Deborah thanks so much for the kind words! We strive to provide exceptional customer service to all of our customers in the community. Thanks for being such a great customer!"
Darrick Earegood
February 22, 2026
"What a great agent and a great team!"
Carol Ball
February 20, 2026
"Casey was amazing. She talked with me and explained every detail. It was definitely a pleasure working with her."
"Carol we are so happy you had a great experience. Casey is definitely the best! Thank you for the kind review."
Derek Massile
February 9, 2026
"Casey has excellent communication skills and product knowledge with Life, Home and Auto insurance. Would highly recommend to anyone looking for insurance."
Lauren Wardell
January 2, 2026
"Everyone has been so helpful and supportive- thank you so much for all your time and assistance!"
Trish Boothe
December 3, 2025
"Love these people. They are always there when I need them."
"Trish, thank you for the kind words. We certainly take pride in the service we provide to our customers. We can't thank you enough for trusting us to manage your insurance needs each and every day. Have a great holiday season!"
Tonya Price
November 24, 2025
"Everyone is always very friendly and helpful."
"Tonya, thank you for being such a great customer! We are happy to help provide great service to all our auto, home, and life insurance customers."
David Douglas
November 21, 2025
"Everyone at the location is always super helpful"
"David, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thank you for trusting us to be your local insurance provider!"
Billy Kinsley
October 31, 2025
"I really appreciate Scott and his team. They do a great job with customer service. In this day and age, customer service has become and afterthought, but not with Scott & his team. It is nice to know that there are still some places who make customer service a priority."
"BJ, thank you for your 5-star review! Your satisfaction is always our top priority. We greatly appreciate the opportunity to protect your family each and every day."
Brainne Foley
October 30, 2025
"Brittany at this office is 5 star. She hooked my up in less than 24 hours bundling my auto and home insurance saving me literally 3$k a year on insurance. Would recommend reaching out if you are considering switching or do not currently have insurance!"
"Brainne, we’re thrilled to know you had a positive experience with us; Brittany is a rockstar! We look forward to continuing to support your insurance needs."
HeavyD Envy
October 29, 2025
"Very professional office staff. State Farm has continued to provide us the best service of any insurance company. Plan on continuing coverage through State Farm for a long time. Thank you."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Pamela Hannah
October 29, 2025
"Out of all the insurances I’ve had throughout the years State Farm with Scott smith has by far exceeded any and every expectations. I always talk with Jennifer and she is absolutely amazing. All the staff are so nice. They work with you and understand life happens, and for that I’m truly grateful. They will always have my service!"
"Pamela, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate the opportunity to help you however we can."
Deborah Cook (Debbie)
October 15, 2025
"They were very kind. Casey went out of her way to get me the best rate possible and saved me a lot from what I was paying. I highly recommend them."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Kunu
September 25, 2025
"Thank you for the great customer service! It is very much appreciated. John"
"John, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We take great pride in the service we provide to our customers."